No, The RealReal does not return items that they do not consign. Once an item is sent to The RealReal, it becomes part of their inventory until sold.
If you send an item that isn’t accepted for consignment, it will not be sent back to you. Instead, you can choose to have it donated or recycled.
This policy helps streamline their operations and allows them to focus on items that can be sold. You might want to keep this in mind when deciding what to send in.
Understanding this policy can save you time and confusion. Make sure to review what items are eligible for consignment before sending anything in.
If you’re ever in doubt, reaching out to their customer service can clarify what you need to know. They’re usually pretty responsive to inquiries.
Can I get my item back if it’s not accepted by The RealReal?
No, you cannot get your item back if it is not accepted for consignment. Items that are not accepted will be donated or recycled according to their policy.
What happens to items that don’t sell on The RealReal?
Items that do not sell within a certain timeframe may be returned to the consignor or donated, depending on the agreement made at the time of consignment.
Can I donate items to The RealReal?
Yes, The RealReal offers options for donating items that are not accepted for consignment. This helps support various charitable organizations.
How can I know if my item is eligible for consignment?
You can check The RealReal’s website for their guidelines on what items are eligible for consignment. They provide detailed information about acceptable brands and conditions.
What should I do if my item is rejected?
If your item is rejected, you can choose to have it donated or recycled. Contact customer service for guidance on the next steps.