You can contact The RealReal through their customer service phone number, email support, or live chat on their website.
For immediate assistance, call their customer service line at 1-888-505-6078. They are available to help you with any inquiries or issues.
If you prefer written communication, you can email them at support@therealreal.com. Make sure to include relevant details to get a quicker response.
Their website also offers a live chat option. Look for the chat icon in the bottom right corner of the page. This is a great way to get instant answers during business hours.
For more complex matters, you might want to check their help center. It has a lot of helpful articles and FAQs that could address your questions.
You can also reach out to them via their social media channels. They are active on platforms like Instagram and Twitter, and you can send them a message there.
If you’re a seller, there’s a specific section for seller support on the website. This is tailored to help you with consignment-related questions.
If you want to track your order, they provide tracking info via email. Just keep an eye on your inbox after making a purchase.
Remember, response times can vary based on the method you choose. Email responses may take longer, while phone and chat support is usually faster.
How do I track my order with The RealReal?
You can track your order by checking the email confirmation you received. It usually contains a tracking link.
What should I do if I have a problem with my order?
If you encounter a problem, contact their customer service immediately through phone or live chat for quick resolution.
Can I return items purchased from The RealReal?
Yes, you can return items within the specified return window. Check their return policy for specific details.
Is there a customer service number for The RealReal?
Yes, their customer service number is 1-888-505-6078, available during business hours.
What social media platforms does The RealReal use?
The RealReal is active on Instagram, Twitter, and Facebook, where you can reach out for support or inquiries.