The clothes from The RealReal are clean and undergo a thorough authentication and cleaning process.
The RealReal takes pride in ensuring that every item sold is in excellent condition. They employ a team of experts who carefully inspect and authenticate each piece before it goes up for sale.
Their cleaning process is also quite rigorous. Items are professionally cleaned to meet high standards of quality. This means you can expect garments to arrive in a ready-to-wear state.
Sustainability is a big part of their mission. By promoting second-hand luxury fashion, The RealReal encourages a circular economy. This not only helps the environment but also gives you access to high-end pieces at a fraction of the original retail price.
Customers often report satisfaction with the cleanliness and quality of their purchases. The RealReal’s commitment to excellence is reflected in their customer service and return policies as well.
If you’re considering shopping there, rest assured that hygiene and quality are top priorities.
Are all clothes from The RealReal second-hand?
Yes, all items sold on The RealReal are pre-owned and thoroughly vetted for authenticity.
How does The RealReal authenticate its products?
The RealReal employs a team of experts who inspect items for authenticity, checking brand markings and quality details.
What cleaning methods does The RealReal use?
Items are professionally cleaned using methods suitable for luxury fabrics to ensure they are in excellent condition.
Can I return items if they are not clean?
Yes, The RealReal has a return policy that allows customers to return items if they do not meet expectations.
Is The RealReal eco-friendly?
Yes, The RealReal promotes sustainability by encouraging the purchase of second-hand luxury items, reducing waste.