Orders from The RealReal typically do not arrive in their original packaging. Most items are shipped in discreet packaging to ensure privacy and security during delivery.
The RealReal focuses on sustainability and reducing waste, which is why they often re-use boxes and materials for shipping. This practice helps minimize their environmental impact.
While you may receive a branded shipping label, the actual packaging is generally plain. If you’re hoping to receive items in their original boxes or dust bags, it’s a good idea to check the product description or reach out to customer service before placing your order.
This approach allows for a more eco-friendly delivery method. Many customers appreciate the thoughtfulness behind the packaging choices, even if it means not receiving the original boxes.
Expect your luxury items to be well-protected, regardless of the outer packaging. The RealReal ensures that everything is carefully wrapped to prevent damage during transit.
If original packaging is essential for your purchase, you might want to consider that before finalizing your order. It can be a bit of a surprise for some, but most buyers are satisfied with the care taken in shipping.
Do all items come without their original packaging?
No, not all items come without their original packaging. However, many items are shipped in discreet packaging.
Can I request original packaging when I order?
Unfortunately, you cannot specifically request original packaging when placing an order.
Why does The RealReal use discreet packaging?
The RealReal uses discreet packaging to ensure privacy and security for their customers during delivery.
Are items well-protected during shipping?
Yes, items are carefully wrapped and protected to prevent any damage during shipping.
Is it common for luxury items to arrive without original boxes?
Yes, it is common for luxury items to arrive without original boxes, as The RealReal prioritizes sustainability.